Booking information
We use contact and journey details to quote, arrange travel and provide support.
Privacy
Your privacy matters.
Learn how booking information is used, or ask us for access, correction or deletion of your information.
Make a privacy requestPayment information
Stripe handles your card details. We store payment references and status.
Your choices
Contact us about your information. Some records must be retained for legal reasons.
Operations · available 24/7
Make a privacy request
We’ll contact you using the details you provide. For urgent booking help, email operations@cruzycabs.co.nz.
In an emergency, call 111.
Privacy information
Version 2026-10-04. Contact operations@cruzycabs.co.nz for access, correction, deletion or a privacy complaint.
Information and purpose
We store booking contacts, journey and assistance details, fares, payment references, booking events, enquiries and saved places to quote and fulfil travel, process payment and operate support. Card numbers stay with Stripe. Driver location is shared explicitly during an active assignment.
Access and providers
Staff and assigned drivers access information required for their role. Partner access is limited to their configured organisation. The hosting provider stores application records; configured Google Maps or managed Photon services process address requests; Stripe handles payment; Resend delivers email. Providers may process information overseas. The operator must confirm applicable privacy arrangements before launch.
Retention and security
Private booking links must be kept safe. Sign-in codes expire after ten minutes and sessions after seven days. The latest driver location is removed after 24 hours. Financial, booking, enquiry and audit retention follow the operator’s approved legal retention schedule. Access and deletion requests are reviewed against lawful retention obligations.
Your choices
Marketing consent is not part of booking. Saved places can be removed in your account. Use the privacy enquiry form to request access, correction or deletion; operations will verify your identity. The operator maintains an incident and privacy breach response process.